Enterprise AI Readiness & Measurement

Catalyzed cross-functional alignment between IT and L&D to co-develop a persona-based generative AI learning program targeting 55,000 employees. Established the enterprise's "gold standard" survey for tracking AI adoption and workforce sentiment.

Infrastructure & Cost Avoidance

Engineered a secure, internal streaming CDN managing 6 million annual streams, eliminating over $3.3 million in vendor hosting and bandwidth fees while scaling on-demand learning.

Performance Improvement

Produced the National ATD Excellence in Practice Award-winning "Tech Tuesday" initiative, an interactive series that significantly reduced enterprise IT support tickets by improving global technical proficiency.